Privacy Policy

Introduction

This Privacy Policy describes how Darko ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our website (the "Site"), purchase our products ("Products"), or use our services ("Services"). By accessing or using the Site, Products, or Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

We are committed to protecting your privacy and ensuring the security of your personal information. We only collect, use, and disclose your personal information as necessary to provide you with the Site, Products, and Services, and in compliance with applicable privacy laws and regulations.

Information We Collect

We collect personal information that you provide to us directly, as well as information that we automatically collect when you use the Site or Services.

Information You Provide Directly

  • Account Information: Name, email address, password, and phone number (optional).
  • Order Information: Billing address, shipping address, phone number, and payment information (processed by third-party payment processors).
  • Subscription Information: Account details, order information, and delivery preferences for Subscribe & Save.
  • Contact Information: Name, email, phone number, and message content when you contact us.
  • Marketing Information: Name and email address when you sign up for newsletters or promotions.

Information We Automatically Collect

  • Device & Usage Information: IP address, browser type, operating system, referral URL, pages visited, time spent, and click-through rates.
  • Cookies & Similar Technologies: Used to personalize your experience. You can disable cookies in your browser settings.

How We Use Your Information

  • Process and fulfill your orders (billing, shipping, delivery).
  • Manage your account and provide access to the Site and Services.
  • Manage Subscribe & Save subscriptions (recurring orders and delivery).
  • Respond to your questions, comments, and customer support requests.
  • Send marketing communications (if opted in). Unsubscribe anytime.
  • Personalize your experience (e.g., product recommendations).
  • Improve the Site, Products, and Services (e.g., analyzing usage data).
  • Detect and prevent fraud, unauthorized access, and illegal activity.
  • Comply with applicable laws, regulations, and legal processes.

How We Disclose Your Information

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

  • Service Providers: Payment processors (Stripe, PayPal), shipping carriers (USPS, UPS), email service providers (Mailchimp), and analytics providers (Google Analytics).
  • Legal Requirements: If required by law or in response to a valid legal request (court order, subpoena, government investigation).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified if this occurs.
  • Consent: We may disclose your information with your explicit consent.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our security measures include:

  • Encryption of payment information using SSL/TLS technology.
  • Secure storage on password-protected servers with limited access.
  • Regular security audits and updates to our security systems and practices.
  • Requiring third-party service providers to maintain appropriate security measures.

While we take reasonable measures to protect your personal information, no security system is completely secure, and we cannot guarantee the absolute security of your personal information. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for notifying us immediately of any unauthorized access to your account (see "Contact Us" below).

Your Choices & Rights

You have the following choices and rights with respect to your personal information, in accordance with applicable privacy laws (e.g., the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR)):

  • Access & Correction: Log in to your account to update your information.
  • Opt-Out of Marketing: Click the "unsubscribe" link in any marketing email or contact us at darko@darko.company.
  • Data Deletion: Request deletion by contacting us at darko@darko.company.
  • Data Portability: Request a copy of your information in a machine-readable format.
  • Opt-Out of Sale: We do not sell your personal information. If our practices change, we will provide opt-out options.

To exercise any of the above rights, please contact us at darko@darko.company with the subject line: "Privacy Request - [Your Name]". We will respond within the time frame required by applicable law (typically 1-3 business days for simple requests, up to 45 days for complex requests).

Children's Privacy

The Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete the information immediately. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at darko@darko.company.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, with or without notice. We will post the updated Privacy Policy on the Site, and the "Last Updated" date at the bottom of this page will be revised to reflect the date of the update. Your continued use of the Site, Products, or Services after any modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Last Updated: June 05, 2026