Contact Us

We’re Here to Help—Anytime, Anywhere

At Darko, we value our customers and are committed to providing the best possible support. Whether you have a question about our products, need help with an order, want to modify your subscription, or just want to share feedback—our customer support team is here for you, 7 days a week.

We offer multiple ways to get in touch, with fast response times and personalized support. No matter how you contact us, we’ll make sure your questions are answered and your issues are resolved quickly.

General Inquiries & Customer Support

For all general questions, order support, subscription changes, returns, and product inquiries:

Specialized Inquiries

For specific questions, contact our dedicated teams directly:

FAQs & Self-Service Support

Before contacting us, check out our frequently asked questions (FAQs) on our product pages and policy pages—we’ve answered the most common questions about our supplements, shipping, returns, and subscriptions.

  • Order tracking: Use the tracking number in your shipping confirmation email (sent when your order ships).
  • Subscription management: Log in to your Darko account to skip deliveries, change frequencies, or cancel.
  • Return requests: Email darko@darko.company with your order number to initiate a return.

Business Hours

Our customer support team is available during the following hours:

  • Email Support: 24/7 (responses within 1-2 business days)
  • Wholesale Support: 9 AM - 5 PM EST, Monday-Friday

Major US holidays: New Year’s Day, Thanksgiving, Christmas, Fourth of July (support responses may be delayed by 1 business day).

Feedback & Suggestions

We love hearing from our customers! If you have feedback about our products, website, or customer service, or if you have suggestions for new supplements or improvements—please share them with us at darko@darko.company.

Your feedback helps us make Darko better, and we regularly implement customer suggestions to improve our products and services. Thank you for being part of the Darko community!